HELP CENTRE
Questions about TraderLens, answered clearly.
Learn how TraderLens works, what it analyses and what to expect during beta.
About TraderLens
What is TraderLens?
TraderLens is a decision intelligence platform that reviews trading history, plan rules and observable behavioural evidence.
Who is TraderLens for?
It is being built for traders who want to improve preparation, discipline and execution through evidence-based review.
Is TraderLens a broker?
No. TraderLens is not a broker and does not hold trading funds.
Does TraderLens provide trading signals?
No. It does not recommend what to buy or sell.
Does TraderLens execute trades?
No. It does not place, modify or close trades.
Data & Integrations
Which trading platform is supported?
MetaTrader 5 (MT5) is the first supported connection.
How does MT5 connection work?
A connected account sends closed-trade history into TraderLens for review. TraderLens does not require authority to execute trades.
How do I connect MetaTrader 5, step by step?
Open the final onboarding step, or Settings → MT5 Connection, and choose “View setup guide”. The animated guide walks you through entering your account number and server, installing and activating the TraderLens Connector (a MetaTrader 5 Expert Advisor), and confirming the connection once it reports in. TraderLens never asks for your broker or MT5 password.
What trading data does TraderLens analyse?
Available closed-trade details can include symbol, time, session, size, outcome and related plan evidence.
Decision Intelligence
What is Decision Quality?
Decision Quality separates the review of preparation and execution from the financial outcome.
Can a profitable trade still be a poor decision?
Yes. A broken process can produce a profitable result by chance.
Can a losing trade still be a good decision?
Yes. Disciplined execution can still lose because market outcomes are uncertain.
What is the Pressure Index?
It is an evidence-based view of accumulating signals such as loss streaks, re-entry timing and sizing behaviour.
How are behavioural patterns detected?
Implemented deterministic rules compare observable trade activity over time. Potential patterns depend on available data.
AI Coaching
Does AI calculate my scores?
No. Core metrics and flags are calculated by TraderLens before AI receives the evidence.
What does the AI Coach do?
It explains available findings, highlights review priorities and suggests a useful next review step.
Is AI coaching financial advice?
No. Explanations may contain errors and must not replace independent judgement or professional advice.
Privacy & Security
How is my data protected?
TraderLens applies reasonable technical and organisational safeguards. No system is completely secure.
Does TraderLens sell trading data?
The current policy states that personal and trading data is not sold. Infrastructure providers may process data to operate the service.
Beta & Pricing
Is TraderLens currently available?
TraderLens is in active beta and access may be limited.
How do I join the beta?
Create an account using the Join the Beta action.
Has pricing been confirmed?
No. Final pricing and plan limits will be confirmed before paid access begins.
Can beta features change?
Yes. Beta functionality, limits and availability may change.
Ready to connect MetaTrader 5? Follow the animated, step-by-step setup guide inside TraderLens.
Open the MT5 setup guide →